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Testimonials

Read what our satisfied customers have to say about Stafford Home Service.

Stafford Home Service Inc. has provided the highest level of customer service and satisfaction to homeowners in the Twin Cities Metro since 1951. We stand behind a 100% Satisfaction Guarantee with our own unique, multi-point process known as the Stafford Way. This process ensures you receive the best quality service and products in the industry, from the moment you contact us to the moment we complete the work – and beyond.

Susan T.

Professional service and they stand behind their work and products.

Susan M.

EVERYONE has been amazing to work with….from the office staff to the guys doing the work in my home. Very accommodating, knowledgeable, and professional. I am willing to answer any and all “silly questions” I might have. We have had ductwork, electrical, and now floor heat done. Highly recommend!

Jim T.

Ease of scheduling, friendly, knowledgeable salespeople and technicians, always on time, cleaned up after the job.

Elizabeth C.

From sales to installation everyone is professional, knowledgeable, and very helpful! No high-pressure pitches, just useful advice (on choosing from options) and they do what they say they will do! I recommend them highly.

Barry R.

Stafford has been doing my AC/heat for well over a decade, and one of the good things is they almost always send the same person, Dusty (that’s his name, not a description) so he knows exactly what has been done before. I called today because I had some water in the basement and I thought the AC drain was plugged (which happened several years ago). Dusty was here in less than an hour, dug into the AC only to find it working fine, and charged me for only the $89 service fee, no additional labor.

Mary R.

I’ve used Stafford a number of times and I’m always happy when I see that Dusty is my service tech. He’s very competent and I appreciate his feedback on my questions and concerns. Thank you!!!

Sally C.

Tony and Morgan did an outstanding job! They arrived within the expected time frame and were polite, professional, and competent. This is why we only use Stafford. They do quality work, every time.

Lynnaia J.

Great! They came within the time window they promised and did not take long to install. They did not damage the ceiling during installation which was very important to us and cleaned up afterwards. Very professional and cost-efficient.

Jeffrey M.

Excellent. Fun, professional installers. They gave me a reasonable estimate at the start and pointed out what might change the cost of the project. They came in at the bid. Attitude, professionalism, and workmanship could not have been better.

Clark O.

Arrived on time. Explained what needed to be done. Verified this with me. Worked promptly and cleaned up when done. Have used them multiple times over the last 10 years.