HVAC Service Technician
About Stafford Home Service Inc.
Trusted since 1951, Stafford Home Service Inc. provides electrical, HVAC, home theater, and home security services for Twin Cities metro homeowners.
At Stafford Home Service Inc., we recognize our team members as our most valuable assets. We strive to be the best in the business, and our commitment to unparalleled customer service and support begins with providing the same for our employees. We take pride in offering a fun, supportive company culture and a comprehensive benefits package to promote the happiness and well-being of every team member.
Are you a skillful HVAC specialist seeking a new opportunity? Would you like to join a reputable, locally owned company you’ll be proud to work for? We’re seeking a hardworking and experienced HVAC Service Technician to join Stafford Home Service Inc.’s friendly, supportive, service-focused team in a full-time role. Qualified candidates will have experience in residential remodeling settings, including older homes, as well as exceptional communication skills for working with customers, assisting helpers/apprentices with on-the-job development, and working as a team. Sound like you? Learn more about the position below and submit your application today!
General Info
- Job type: full-time
- Minimum years of education required: high school diploma/GED
- Specialty: primarily residential, limited commercial
- Must be authorized to work in the U.S.
- Competitive wage based on experience
- Schedule: 6:45 a.m. – 3:30 p.m. M – F
- Overtime is offered when available and may be required at times
Experience/Qualifications
- Experience in residential remodeling, including older homes
- Exceptional communication skills and ability to exceed customer expectations
- Hold and maintain Minneapolis competency cards
- Proficient in functional design and operation of all HVAC systems, including gas and refrigeration piping
- Understanding of safety best practices for each job
- Ability to train helpers/apprentices and work as a team
- Possess a valid driver's license with a clean, insurable driving record
- Able to pass drug tests and background checks
Job Duties
- Service new and existing HVAC equipment, including routine maintenance, testing/diagnostics, and repairs
- Maintain Stafford’s commitment to service and satisfaction in all facets of daily work
- Communicate with customers, team members, and management with professionalism and clarity
- Successfully complete service calls in a timely manner and with a constant focus on customer care
- Lead and mentored apprentices in developing their knowledge/skills while maintaining a high standard of service and craftsmanship
- Clearly and thoroughly complete all necessary documentation of each job upon completion
- Actively participate in company-provided and external professional development meetings and training
- Maintain clean presentation of a self and company-provided vehicle
- Help track inventory and quality of parts, tools, and other equipment
What We Offer
- Competitive compensation based on experience
- Six paid holidays annually
- Annual PTO beginning with two weeks in first year (annual amount will increase over time, minimum two weeks per year)
- Full medical and dental coverage with family/dependent coverage available
- Health Savings Account (HSA) options for medical expenses
- 401(k) with company match
- Short and long-term disability plans available
- Company-provided iPhone, iPad, and vehicle to drive home
- At cost pricing available on equipment
- Employee discount on professional services
- Paid continuing education opportunities
- Consistent, year-round work (35-45 hours per week)
- Bonus opportunities
- Stafford Home Service apparel provided
- Fun and engaging company outings
- Friendly, supportive, team-oriented work environment
- Company culture that promotes healthy work-life balance
- Reputable company you can be happy and proud to work for